Our Team

The Duong Retail Group is a leader in the disposition of investment retail properties throughout the United States. Our team, through its strategic partnership with Marcus & Millichap, is recognized as the premier source for sellers seeking to achieve maximum pricing and optimal execution when disposing of single and multi-tenant retail assets. Our aggressive pricing strategies and creative marking approach has resulted in record-breaking prices and unparalleled results for our clients.

Ron Duong is a highly-regarded top agent in the retail investment real estate industry. Over the years, Ron’s reputation for his extensive market knowledge, comprehensive pricing analysis, and strategic execution in the marketing of retail real estate investments has made him a valuable resource to some of the top names in the retail space for commercial real estate. These factors have resulted in record prices for his clients as well as closings on some of the most challenging deals in the marketplace ranging from environmental contamination to substantial deferred maintenance.

Ron ranks amongst the top Marcus & Millichap retail agents nationwide, having personally listed/closed over $840 million in retail investments since 2004. Ron has been a Top 10 Agent in Marcus & Millichap’s Newport Beach office since 2008, and has been the #1 Retail Agent on most occasions.

As one of the most active and knowledgeable retail agents in the field, Ron is frequently interviewed and quoted by the leading publications including Globest.com, CoStar.com, and Real Estate Weekly. Ron’s track record of closings represents some of the highest prices and most aggressive cap rates in the marketplace. Most importantly, Ron prides himself on servicing his clients and working with them to achieve their short and long-term goals.

Education

California State University Fullerton
Business Administration, Finance

Experience/Professional History

Started with Marcus & Millichap in 2004
Promoted to Associate in 2005
Promoted to Senior Associate in 2008
Promoted to Vice President Investments in 2013
Promoted to Senior Director for the National Retail Group in 2015
Promoted to First Vice President in 2017

Professional Affiliations

Senior Director, National Retail Group
Member, International Council of Shopping Centers (Since 2004)

Specialties

Anchored Neighborhood Shopping Centers
Unanchored Shopping Strips
Single Tenant NNN Leased Investments

Sales Achievements/Awards

Sales Recognition Award 2011, 2012, 2013, 2014, 2015, 2016
Top 10 Newport Beach Agent
#1 Retail Agent in the Newport Beach (Orange County) Office
National Achievement Award 2015, 2016
Chairman's Club Award 2016


Sheila began a flourishing career in September 1999 at the Encino office of Marcus & Millichap representing clients in acquisition and disposition of retail properties throughout the South Bay region. Earning the trust of clientele with her extensive experience in shopping centers, strip centers, single tenant net leased assets, sale-leaseback, owner-users and 1031 exchanges has led to repeat business.

Sheila advanced to NAI Capital in 2003 as a Senior Associate before returning home to Marcus & Millichap in Newport Beach to better serve her clients by leveraging the best commercial real estate platform in the industry. Sheila's track record consists of over $120 Million in closed transactions within Orange and Los Angeles County.

Sheila enjoyed real estate from a young age and has been involved in all aspects of the business, including leasing and management. Sheila's key to success thrives from over 17 dedicated years of relationship building, by which she is able to customize strategic marketing plans for every type of investor. Surpassing clients expectations, being very responsive and foreseeing issues before they arise has helped clients accomplish their investment goals. With the desire to protect client assets, collaborate with the brokerage community, and the ability to recognize personal client needs is an unparalleled attribute to Sheila's rising achievements in investment property sales.

Education

California State University San Diego
Business Administration, Economics

Experience/Professional History

Professional Affiliations
International Council of Shopping Centers (Since 1998)
Newport Beach Chamber of Commerce

Professional Affiliations

Senior Director, National Retail Group
Member, International Council of Shopping Centers (Since 2004)

Specialties

Shopping Strips & Shopping Centers
Single Tenant NNN Leased Investments
Shadow Anchor Centers

Sales Achievements/Awards

Top 15 Newport Beach Agent
Capital Club Award
Rookie of the Year Award


Craig Elster joined Marcus & Millichap in 2014 and is associated with the Newport Beach office. Since his introduction into the firm, he has established himself as a recognized expert focused on providing his clients with the highest level of service.

Craig specializes in the sale of commercial investment property in the cities of Southern California and Net Leased properties located in the Midwest United States. Since beginning at the firm, Craig has been recognized for getting clients through very difficult situations, and his creative thinking has resulted in many clients improving their financial positions. Craig’s longterm goal is to create a mutually beneficial relationship with clients that will last a lifetime.

Education

California State University Fullerton
Business Administration, Finance

Specialties

NNN Leased Investment Sales Strip Centers
Shopping Strip Centers


Neil Khatib is associated with the Newport Beach office at Marcus & Millichap. Since becoming a part of the Duong Retail Group, his extensive foresight into the needs of his clients has established him as a recognized expert focused on providing his clients with the highest level of service to make the transaction process as smooth and stress free as possible.

Neil specializes in the sale of retail properties in Southern California and Net Leased properties throughout the United States. His impeccable underwriting ensures his client's properties are priced at their maximum value and minimizes any potential re-trading. He's been involved in many investment real estate transactions, giving him the knowledge necessary to anticipate and overcome any and all obstacles that may arise. Neil's long term goal is to use his strong market knowledge and deal-making expertise to be a resource for his clients and help them to better reach their goals.

Specialties

Shopping Strips & Shopping Centers
Single Tenant NNN Leased Investments


Roy is a professional in representing clients in the acquisition and disposition of single-tenant and multi-tenant retail investment properties across the nation. Roy is responsible for the organization of private and institutional client relationships and is focused on delivering market leading advisory and unparalleled service on behalf of each and every client. His vast market knowledge, persistent effort, and dedication assist him in extending beyond the expectations of his clients. He is a member of the Net Leased Properties Group and National Retail Group and holds a real estate license in California. In addition, Roy graduated with a Bachelor of Business Administration in Finance from Loyola Marymount University.

Education

Loyola Marymount University
BA Business Administration and Finance

Specialties

Single Tenant NNN Leased Investments
Shopping Strips & Shopping Centers


Catherine specializes in working with Chinese investors to provide strategies for acquisitions and dispositions of US commercial real estate assets. Additionally, Catherine is charged with supplying Chinese investors with insight on the US commercial real estate market for the purpose of achieving their investment goals and growing their wealth in the United States. Catherine is also a Certified Commercial Investment Member and has completed advanced training in financial analysis, marketing analysis, investment analysis, risk analysis, and negotiation tactics.

Education

Temple University
CCIM Candidate
(Certified Commercial Investment Member)

Professional Affiliations

CCIM Southern Greater California Chapter
OC Chinese-American Chamber of Commerce
LA Chinese-American Chamber of Commerce
ICSC

Specialties

Anchored Neighborhood Shopping Centers
Unanchored Shopping Strips
Single Tenant NNN Leased Investments


Bryn specializes in the acquisition and disposition of single-tenant and multi-tenant retail investment properties in South Orange County. Born and raised in South County, Bryn has extensive market knowledge of the region which help her to identify issues before they arise. Alongside her strong problem solving and negotiation skills, Bryn's professional approach proves she is an invaluable asset to her clients. Additionally, Bryn is dedicated to building long lasting relationships and her main goal is to be a resource for her clients to ensure they achieve their personal investment goals

Education

Loyola Marymount University
BA Business Administration Emphasis in Marketing

Specialties

Anchored Neighborhood Shopping Centers
Unanchored Shopping Strips
Single Tenant NNN Leased Investments


Ben is charged with the development, coordination, and production of our marketing platform. His expertise in both technical matters and project management are invaluable resources that allow us to continuously add value for our clients.

Additionally, Ben ensures all transactions run seamlessly by coordinating the due diligence and escrow process for the team. He uses his experience in closing over $200 million in transactions to proactively address details before they become issues.

Ben’s prior experience as a marketing manager has allowed the team to overcome any challenges, as well as keep us abreast of industry marketing trends. He has been pivotal to our continued success and is an invaluable member of the team.


Allison Davis operates as a Marketing Assistant at the Newport Beach Office. She creates and edits all marketing materials for proposals, listings, and email campaigns. Additionally, she is tasked with tracking today's marketing trends and designs, and she is constantly implementing new marketing methods for maximum marketing success.

Allison specializes in the creative work of the team, utilizing her previous experience as a Visual Product Coordinator to assure that our team remains at the pinnacle of today's marketing standards and practices.

Education

California State University Sacramento
Bachelor of Liberal Arts in Photography


Rich Machesney operates as an Agent Assistant and research analyst to Duong Retail Group at the Newport Beach Office. As a team assistant, Rich is responsible for fielding and routing all incoming calls, team event planning, and a number of other day-to-day contributions. Additionally, Rich possesses strong skills in database management, which assures that our network of potential Buyers and Sellers is always growing. With his strong interpersonal and organization skills , ability to multi-task, and financial background, Rich is a valuable asset to the team.



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